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Frequently Asked Questions
Q. Am I able to appeal common area charges?
A. In A Guide to Residence Living it is stated that "Individual residence communities will be responsible for damages incurred in the common areas of the resident halls, apartments, transfer houses and townhouses. You are responsible for ensuring the proper use of these facilities by your guests." Because we are not able to determine a single responsible party for these common area charges the entire community as a whole shares the responsibility of paying for these charges.
Q. What is appropriate documentation for having my roommate take responsibility for damages within our room?
A. In order for your roommate to take full responsibility we will need to have a signed and dated letter from the party accepting responsibility stating that he or she is going to accept full responsibility and will pay the charges. This letter must include the student ID number and contact information for the responsible party.
Q. I pay the bills for my son or daughter to attend TCNJ, why can't I have access to their information?
A. Due to FERPA, the Family Educational Rights and Privacy Act, parents or legal guardians are not able to receive information about a student from the school unless we have a signed and dated consent form from the student giving consent to our department to share that information with the parent or guardian.
Q. What if my personal property is damaged in my room?
A. Please see Student Propery Insurance page.
If your question is not listed here, you may contact the Summer Billing Manager by e-mailing halldmgs@tcnj.edu or by calling (609) 637-5564.
