Printing

How do I add a network printer?

Instructions to add network printers

How do I troubleshoot general printer problems?

Is the printer plugged in and getting power? Do you see any lights?
If not, check the connection to the power source and make sure it's plugged in tightly.
Is there paper in the printer?
Double check that there is paper in the tray.
Is the light above the cartridge flashing (usually appears as an ink drop)?
If it is, replace the ink cartridge and restart the printer.
Is there a paper jam?
Check to make sure that there is no paper jammed in the paper. If there is, gently pull the paper out and restart the printer.
Did you get an error message on the computer?
If you did, make a note of it. Check that the cable running from your pc to the printer is secure. If it's not, tighten the cables and reboot the pc and restart the printer.
Is the printer paused?
Go to 'Start', 'Settings', and open the 'Printers' folder. Right click on the printer and make sure 'Pause Printing' is not checked off. It is click on 'Pause Printing' to uncheck it.
Is your printer the default printer?
Go to 'Start', 'Settings', and open the 'Printers' folder. Make sure you see your printer listed (if not, reboot PC) and has a check mark next to it, so that it is designated as the default printer. If it's not checked off, right click on the printer and select 'Set as Default'. Try resending your print job.
Are you printing to a network printer (i.e. do other people in the office print to the printer)?
If it's a network printer, make sure you are connected to the network. Open My Computer and verify you see networking drives, i.e. your H: drive. If you are unsure, reboot the PC and make sure you sign into Novell.
Still not printing?
Power off the printer. Power off the PC. Bring the PC back up. Turn the printer back on. Try sending the print job again.