Performance Friction Corp. stiffs consultant!
My friend Rich Barrett did a consulting job for Performance Friction Corp. in Clover, SC. This company makes, among other things, rotors (like the one pictured) and brake calipers, especially for racing cars.
This gig called for Rich (pictured) to pass along a final report, after which he would be paid a US $600 balance. This balance Rich never saw. In short, he was stiffed. Stiffed by a company who uses the following as part of its operating principles:Excite the customer, by exceeding their expectations, with the absolute best product, delivery, and value through a total commitment to product and process integrity. Continually improve on the execution of TS16949. No Compromises.Notice this says nothing about the way they treat their vendors.
Rich has always been an up-front guy, one who wears his heart on his sleeve. Though he feels Performance Friction must bear responsibility for its own lack of business ethics in this case, he sees it as a sign of a larger trend:
In business, the idea now seems to be that we will cheat you in any way we can. [We] will be as crooked as [we] can get away with.Rich also says that consultants "know each other" -- that they run pretty much in the same circles.
Consultants are entrepreneurs, small businesspeople in general, who can't always absorb a $600 loss like Rich has been able to. So I see this as a sort of plagiarism, in which Performance Friction takes ownership of work it has never done, and never paid for, and benefits from that work. It also contributes to a lessening regard for smaller entrepreneurs, while increasing its own company value just a tiny bit. And since Rich is my friend, Performance Friction, a company heretofore unknown to me, is now my enemy.
Let me ask you, officers of Performance Friction: was stiffing Rich for $600 worth it?
Labels: character, engineering
posted by Ron @ 4:37 PM
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