Sunday, March 11, 2007

The myth of full service

One thing I hate about living in New Jersey: gas stations are required by law to be "full service" only. Unfortunately, "full service" means that some high school kid or the uncle of the Pakistani owner of the gas station swipe my credit card and stand around, hands in pockets, while the gas pumps.

No, I have nothing against Pakistani-Americans. Sheesh. But for what I am paying for gas, I feel I have every right to expect George W. Bush himself to come out and squeegee my windows. Yet I have had my windows done by a gas station employee exactly once in the past year. And I most likely drive more than anyone else you know.

Please, New Jersey, stop this delusion -- stop calling it "full service." That ain't what it is. If you wanna say "only employees may operate the pumps," that'll be fine. But what you have now is expectations left unmet all over the state.

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