How do you become an "expert on computers?"
I once knew someone who referred to the IT staff in my workplace as being "experts on computers." Now, the qualifications of someone who is "expert on computers" include knowledge of the contents of enough books to fill my living room. LOLFor the person I mention here when one of us doesn't know instantly how to solve a (normally poorly-phrased) problem, we hear something like "and you're supposed to be an expert on computers." My own expertise includes knowledge of a pile of books that goes up about chest-high on me. And oh yeah, never mind that this person could at the time do little more than read the e-mail. I'd get called out in front of strangers over this, too.
Entrepreneurs, take note: your people are experts at what they're expert at. If you aren't sure what that is, then why did you hire them? How would you know when they're doing a good job? How would you even know what the job is that needs doing? If you don't know what needs doing, you ought to step aside and leave the hiring to someone who does. And if you want these people to be loyal and go the extra mile, then never, EVER try to embarrass them in front of others. EVER.
Labels: office space
posted by Ron @ 1:29 PM
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