|
An engineer says this:
You should always know much more about the topic than
the piece you are presenting. Typically, there will
be a screen with a large data table on it. You should
*not* read from the screen. The data has led you to a
proposed course of action and you need to show the
audience how the data got you there, e.g. - 'Here's
what the data shows.'
Focus their attention on the aspects of the data that
support your conclusion. Your speaking should only be
for the purpose of enhancing and interpreting the
information on the screen.
Don't ever read data from the screen. It is death to
a presentation. They won't pay attention.
There's quite a bit a speaker can't control.
I'll just ignore all that here. :-)
What You Can Control
- Audience. We know you have to know
your audience. What do you have to know? How can
you find out? Though what you need to know may vary,
you have some tools you can use:
- Clarity. It's up to you to focus the
audience on the subject. Much of that is based on your
ability to avoid
distracting behaviors. In pronunciation watch out for
homonyms, alliterations, explosions (which can garble what
the audience hears) and proper nouns (which may offend
someone in the audience if mispronounced).
- Credibility. You can show you're
knowledgeable and experienced, and establish the
scope and niche of your work, without going on and
on. (More on this HERE.)
- Enthusiasm. Our excitement about
a subject can be catching. Likewise, severity can
be a turn-off. You've got only seconds to establish
audience interest. Once you have them you have to
keep them. Enthusiasm will help you with both, and
will also cover up for errors.
- Organization. Two critical points
in organization are order and flow. Flow can be
controlled with segueways; order with an outline.
What information (out of all you have) MUST you
present?
PowerPoint and other
popular presentation design programs can help you organize
a speech. (This is probably the strongest feature of
PowerPoint.) Within PowerPoint there's an Outline View
to help you prepare an outline; there's also AutoContent
Wizards to help you organize a presentation strategically.
-
Precision. It's better to say
the right things than to say things right. You
have no backspace button, no rewind.
-
Visuals. Your visual effects
split the audience's attention. They should
therefore complement the presentation. And
visuals don't follow all the same rules as
graphics used in text (e.g. size and
reproduceability). What we see can fool us -
it doesn't account for full context. There
is a difference between seeing and beholding.
What do you want your audience to behold?
On Q & A
Richard Feynman learned how to get what he wanted
out of technical presentations while serving on
the Rogers Commission investigating the Challenger
accident:
You don't just sit there while they go through what
THEY think is interesting; instead, you ask a LOT of
questions, you get quick answers, and soon you begin
to understand the circumstances and learn just what
to ask to get the next piece of information you need.
If people ask you questions on your presentation,
it's fair to assume they're like Feynman (in motive
if not in depth). Likewise, what they ask you is an
opportunity to find out what they need to hear. It
makes you better the next time.
|
It's better to confess ignorance than to provide it.
|
|
Risk
|
Strategy
|
|
Someone asks you a question; you don't know the answer.
|
It's better to confess ignorance than to provide
it. Admit you don't know; don't bullshit. There
will always be someone in the audience who can spot
bullshit.
Offer to come back with an answer later if (a) you
know how to find the answer and (b) they have time
to wait.
|
|
You ask a question; nobody has an answer.
|
Cut your losses, give the answer and move on.
|
|
You ask a question; the answer(s) you get back are
contrary to your findings, or tangential, or
completely out in left field.
|
Other points of view may serve as an opportunity
for you to learn and improve your mastery of the
subject; it's up to you to decide if a point of
view is off-topic, and to get the audience focused.
|
|
You ask HowManyOfYa questions. You may be
trying to win the audience to your point early with
this technique. Your point is probably based on
the number of favorable responses you get back.
|
Is that what you really want?
|
References
Hickam, H.
The
Coalwood Way.
NYC: Random House, 2000. ISBN 0-385-33516-4
Feynman, R.
What
do You Care What Other People Think?
NYC: Bantam Books, 1988. ISBN 0-553-34784-5
Kurz, P. "The 3Ds of Presentation."
Advertising supplement produced by
Integrated
Media Strategies.
|