March 2003 Vol 1 Issue 3
you are a heavy email user, or even a light user, you may want to check
your email quota. Each TCNJ user is allotted 76.8 MB in space for
their email account. This is a large amount of space, but
can quickly fill up if you don't maintain your email folders. To
check your email quota, log into TCNJ webmail, http://webmail.tcnj.edu.
In the upper left hand corner, you will see the percentage of space that
is being used by your email account. If it's over 70%, you should
start deleting messages from your folders or moving messages to your
local folders. If your quota gets too high, you will stop
receiving new messages and you will be unable to delete messages, so
it's important to always keep your eye on that percentage.
you are over quota and are having trouble deleting messages, click
here and follow these instructions on how to delete messages through
To delete messages in Netscape Messenger
Open Netscape Messenger. There is an option in Messenger that
allows you to sort by size. If you send and receive large files,
it's a good idea to sort your messages by size and eliminate the large
ones first. You will be surprised how much space you will get back
from removing these files.
Select the message you want deleted, click on the delete button
located on the top menu. The message is now moved to the trash
folder. Remember to search all of your folders including the Sent
The last step is to empty the trash folder. To do this, select
'File' and click on "Empty Trash'. The emails are now removed from
the server and you reclaim space.
For more information on email quota and removing or saving messages, please contact the HelpDesk x2660
March "Media" Madness
MTSS, a division of Information Technology, is responsible for all of the media rooms on campus, as well as video conferencing and maintaining the media equipment for the various athletic facilities on campus.
What are media rooms?
using the media equipment help my class?
How can I get training for the
What if the
room does not have media equipment?
What if I'm
having a problem with media equipment?
If you have called the HelpDesk lately, you may have been helped by a new, friendly voice, Paula Rainey. Paula joined Sharon and Libby in the HelpDesk in February of this year. Kevin Little, who was formerly in the HelpDesk, has moved to the position of Support Specialist. Speaking of Support Specialists, check out who your department's Support Specialist is by clicking here
Tech Term: RAM
Technically Speaking: RAM, or Random Access Memory, is a type of short term memory accessed randomly by your computer. It is found in computers, printers, and other devices.
Why is it so important? RAM is very important because it feeds data to your processor at very high speeds. A little extra RAM can make all the difference to the speed and performance of your computer.
Where to find your RAM? To find out how much RAM your computer has: Right Click on 'My Computer' , select 'Properties'. The amount of RAM that your computer has will be displayed on the General tab.
Software for Your Home Computer?
Microsoft Office XP, Front Page 2002, Publisher 2002, and Office v.10 for Mac, are now available to faculty and staff through Instructional Technology Services (ITS). There is a $5.00 charge for each application requested. ITS is located in Forcina Hall 111. Please visit their website for hours and more information http://its.intrasun.tcnj.edu/
Would you like a question answered in next month’s issue? Please forward comments/questions to firstname.lastname@example.org